After the Sale
After the order, any inquires should go through the handy form located here or you can call us at (800) 591-7999.
Magic Propertires (GetRidofBugs.com) will warrant any product for 30 days to be free from defects, workmanship or even if you just aren't happy with it. All refunds processed within 30 days.
Shopping Cart
The Get Rid of Bugs Shopping cart works like any other cart on the internet. Should you encounter any difficulties or if at any time please contact us.
The steps for utilizing the cart are as follows:
- Navigate your way around our website and find the product you want.
- Once you select the "Buy Now" button underneath the product you want, a page will display your choice. At this point you can enter the desired quantity and will need to check the little box next to the item.
- If you need to back out and select another item, just hit the back button and go get some more product. If you are satisfied that the product you selected is the one you want and you have checked the little box, then click the "Order Selected Products" button.
- The next page will display your choice and show any sale price if applicable. Again you still have the option to get more stuff. Once satisfied that you have what you want, please select the "Proceed to Checkout" button.
- The next screen will have fields for you to enter your name, address, bill to address and ship to address. You can also select from any shipping options if available. If you have any comments or special shipping instruction you can include them here as well. Please select the "Continue" button to go to the next page.
- Once you are satisfied that you have entered the correct customer information and have clicked the "Continue" button, the next screen you encounter will show what you have chosen, any sale prices and the cart will have calculated the shipping charges. The total price will be displayed at this point and if you are satisfied then please select the "Order Now" button. If you left any required fields blank the cart will prompt you for the that information.
Security
The page that follows will be the secure area of the shopping cart. This encrypted page is protected by two levels of security. One is provided to us by our hosting company and the other is provided by GeoTrust. Your browser may even display a message confirming this and on the lower right hand side of your screen you should see a little lock. Please enter your credit card or payment information.
If you select payment other than a credit card your order may not ship until we receive a check or have contacted you. We do accept purchase orders, checks and money orders as we try to make it real easy for people to get things from us.
Once your payment information has been entered the shopping cart will check it for the correct algorithms and if it is a valid card the last step of the check out procedure occurs. Your credit card is not charged at this point, only validated. The "Card Verification Number" box does not need to be filled out for the order to process. Once everything is in order and you are ready, please select the "Continue" button.
At this point your order, shipping details and payment information is written to the database and the last page will display the complete order with your customer and shipping details minus any credit card details. You are still on a secure page. This page can be printed for your records. In a very short time, you will receive an automated email confirming your purchase and the shopping cart sends us an email letting us know that you have placed an order.
Payment
Once we have entered your order into the company database we will delete your credit card information off of the secure server and your purchase history will remain for your convenience but we will never use your information for any other purpose than to process your order or possibly contact you about the order. Details of our privacy policy can be seen here. Sometime in the next 12 -24 hours you should receive an additional email from us confirming again that your order has been processed.
If at anytime the shopping cart is doing something screwy, by all means, please let us know as we will need to fix it. Thank you for your patronage.
Shipping
Products will ship US Mail unless specified otherwise and may cause an increase or decrease in the actual amount of your order.
